However, we will gladly take your order over the phone.  Please call 1-800-374-3485, between 10:00 A.M. and 7:00 P.M. Central Time, and one of our experienced and highly trained monkeys (ahem, customer service reps) will put you on hold for an indeterminate length of time, until the person who really knows what they are talking about feels like talking to you.  Really, hold times average 1-2 minuets, but are a bit longer first thing in the morning. 

FOR CASE MODS: Want your case looking like its been modded by a pro?  Can't even spell Dremel, much less use one?  Never fear.  We take the disaster out of case modding.  E-mail us a rough outline of your idea, and a number and time you can be contacted.  We'll call you back and work out the finer points, and give you a firm quote before any work is started.  All plans submitted become the property of B's CaseMods, and we reserve the right to reproduce them at any time.  Modded Cases carry a 15 day money back guarantee.  If you don't like it, tell us and we will make you happy, either with your money or with the work you want.

OUR RETURN POLICY:  For defective cases (modded or not), contact us to get a Return Authorization.  When the number is issued,  we'll send a UPS return shipment tag (along with a lovely brown uniformed UPS driver) to pick up the item.  After testing, we will replace the item or give credit back to you (our pick, sorry).  Modded cases will get replaced and shipped out within 1 business day of receipt, non modded usually the next business day.

Found out that SX1440 really is bigger than your bedroom?  Developed an extreme aversion to beige?  No problem.  We'll take back your non-defective, non-modded item IF (big if) it meets these criteria: Is in original packaging, has all the materials we shipped to you, and is within 30 days of the date on your invoice.  Call and get a Return Authorization, and you'll be sent your very own UPS person and call tag.  NON-DEFECTIVE RETURNS WILL BE CHARGED A 15% RESTOCK FEE.

 

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